Privacy policy

Last Updated: 04/04/2025

Fredo’s Trans Ltd (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, https://fredoservices.co.uk, or interact with us through other means.

1. Information We Collect

We may collect and process the following data about you:

Personal information (such as name, email, phone number, and address) when you contact us, request a quote, or complete a form on our website.
Service details relevant to your enquiry, such as property type, location, or requested date/time.
Technical data, including your IP address, browser type, time zone settings, and website usage behaviour, collected via cookies.

2. How We Use Your Information

We use your information to:

Provide quotations and respond to enquiries.
Deliver our services effectively.
Improve our website and customer experience.
Send occasional service updates or marketing messages (only if consent is given).
Comply with legal obligations and prevent fraudulent activity.

3. Cookies

Our website uses cookies to improve functionality and analyse website traffic. Cookies are small data files stored on your browser. By using our website, you agree to our use of cookies. You can manage or disable cookies through your browser settings.

4. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes. We may share your data with:

Trusted third-party service providers (e.g. payment processors, hosting providers), only where necessary to deliver our services.
Legal authorities if required by law.

5. Data Retention

We retain your data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing communications at any time.
Lodge a complaint with the Information Commissioner’s Office (ICO) if you feel your data has not been handled appropriately.

7. Data Security

We take appropriate measures to protect your personal data from unauthorised access, misuse, or disclosure.

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Fredo’s Trans Ltd

Email: [email protected]

Phone: +44 7375 621833

Website: https://fredoservices.co.uk